Support

I signed up but can't log in.

Check your inbox (and junk folder) for a confirmation email from Pocket Nutrition Coach and tap the link inside. Still stuck? Contact us and we'll activate your account manually.

Where do I get an access code?

Coaching clients get a code from their coach. Everyone else receives one automatically after subscribing on the web. If your code isn't working, contact us with the code and the email address you signed up with.

How do I change my macro targets?

Go to More → Macro Profiles. You can edit your current profile, or create separate profiles (e.g. Training Day / Rest Day) and switch the active one any time.

How do I cancel my subscription?

Open your avatar menu → Billing. If you subscribed on the web you can update your card or cancel there. If you subscribed through the App Store, that page links you to your iPhone's subscription settings, because Apple handles those payments directly.

How do I delete my account?

Settings → Delete account. This permanently removes your account and data. You can also contact us and we'll do it for you.

A food or menu item looks wrong.

Everyday foods mostly come from FSANZ's Australian Food Composition Database. Takeaway figures are based on the chains' published information where available, and some are our own estimates; menus change, so treat them as planning estimates. Mistakes happen: send us the food name and what looks off and we'll correct it.