Coach access options
Choose A$99.95 paid once for one calendar year of coach-platform access, or A$45 per month renewing until cancelled. The annual pass ends automatically and does not create a recurring subscription. Existing agreed coach arrangements are unchanged. No lifetime access is sold.
What coach access includes
Both options provide coach-platform access for managing your clients, with no client seat cap. Clients on your roster receive app access through your coach invitation. Normal feature usage limits apply; optional paid add-ons and separately contracted services are not included. Personal coaching is your service, separate from this platform fee. The A$99.95 pass lasts one calendar year in Australia/Brisbane time. A$45 monthly access is charged on purchase and each month until you cancel through coach billing. Cancellation stops future renewals; access remains until the paid period ends. Statutory consumer rights and applicable refund rights are preserved.
The platform relationship
Pocket Nutrition Coach is operated by Kong-Crete Nutrition Pty Ltd, trading as Pocket Nutrition Coach ("the platform"). Your clients' accounts and data live on the platform's infrastructure and are governed by the platform's Privacy Policy. You see the clients on your roster, never another coach's. The platform operator retains administrative access to all accounts on the service (including your clients') for support, safety, billing and service operation, and may communicate with users about the service itself. White-label branding changes what your clients see; it does not create a separate service or transfer ownership of the platform's data infrastructure.
Your responsibilities
- The coaching relationship is yours: advice you give clients, and the appropriateness of targets you set for them, are your professional responsibility.
- Tell your clients their data lives on the Pocket Nutrition Coach platform and is visible to you as their coach.
- Use client data only for coaching those clients. No exporting it to market other services, and no sharing it with third parties.
- Keep your account credentials secure; you're responsible for activity under your login.
If a client leaves you
Clients own their own accounts. If a client stops working with you, their account and history stay theirs. They can keep using the app on their own subscription. Removing a client from your roster frees the seat.
Billing hiccups and the service
If your paid access expires or payment fails, renew your coach access before continuing to use coach tools or adding clients. Your existing clients are never locked out because of your billing. The service is provided as-is; we work hard to keep it fast and available but don't guarantee uninterrupted operation. Questions: support@pocketnutritioncoach.app.